The Warehouse
Draper Street

Tel: 01892 514471


Complaints Procedure

We aim to provide you with the highest levels of service in all aspects of leasing your new car, however, should you feel that you have been let down in any way please contact us with details of your issue and we will do everything we can to resolve it to your satisfaction. You can contact us by telephone (01892 514471), email or by writing to us at the above address.

We will always endeavour to resolve your complaint immediately but where this is not possible we will always keep you informed of our progress and will provide you with our final response in writing at the earliest opportunity.

If you have a regulated contract with us and you are not satisfied with our final response, you may be able to refer the matter to the financial ombudsman service.

QVS delivers
QVS offers consistently competitive pricing combined with a strong commitment to customer service. Corporate customers enjoy a comprehensive fleet management service whilst our retail customers are equally well catered for with a market leading, fully maintained personal contract hire product
leasing_explained   bvrla   maintenance   credit_form